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Colleague Ben Charny points to an FCC E911 voice over Internet protocol supplier compliance directive that upon reading, is more exacting and particular than has commonly been reported.
I have just read the 91-page document, and it looks that the Federal Communications Commission order requires all voice over Internet protocol suppliers to adhere to very particular E911 purchaser notification uses.
Very strict. No exceptions. No excuses. Zero tolerance. Not hidden away in small print, or unretrievable because of clunky voice over Internet protocol supplier web site navigation or language.

Here’s the notification language that quite literally leapt out at me as I read it this morning time:

Although a lot of voice over Internet protocol suppliers admit explanations of the restrictions of their 911-like service (or miss thence) in the Frequently Asked Questions divisions on their internet web sites or in their terms of service,153 new incidents make clear that consumers in a lot of cases could not realize that the reasonable prospects they have evolved with regard to the accessibility of 911/E911 service thru wireless and ordinary wireline phones may not be met when they apply interconnected voice over Internet protocol services.
In order to ensure that consumers of interconnected voice over Internet protocol services are aware of their interconnected voice over Internet protocol service’s real E911 potentialities,by the effective date of this Order, we (the Federal Communications Commission) expect that all suppliers of interconnected voice over Internet protocol service specifically advise every subscriber, both fresh and active, conspicuously and in plain language, the circumstances under which E911 service could not be available across the interconnected voice over Internet protocol service or perhaps someway limited by comparison to ordinary E911 service.”
Voice over Internet protocol suppliers will receive and keep a record of affirmative acknowledgement by every subscriber, both fresh and active, of having received and understood this consultive. Additionally, in order to assure to the extent possible that the advisory is accessible to all potential users of an interconnected VoIP service,interconnected VoIP service providers shall distribute to all subscribers, both fresh and active,warning stickers or additional appropriate marks warning subscribers whenever E911 service could be limited or not accessible and instructing the subscriber to base them on and/or near the CPE (Consumer prefaces Equipment) applied in conjunction with the interconnected voice over Internet protocol service.
posted by Russell Shaw